You may be asking yourself, “What exactly is eCOGRA?”
when you see that a site has their seal of approval. Well, we
would like to give you a little information on eCOGRA so that
question will be answered for you. Basically, eCOGRA is an initiative
that wishes to offer online casinos the ability to impose standards
of quality that are enforced by independent inspection/auditing
and monitoring that is conducted by a third party auditor. They
also offer a mediation service to players when there issues between
the player and a casino.
eCOGRA offers several benefits to online casino players. When
you see the eCOGRA Seal, you can rest assured that the casino
you are at has gone the extra mile to protect you and your information.
eCOGRA offers regulations that provide for third party monitoring
and auditing of each and every casino transaction to ensure the
fairness of all games. They also require that players are paid
out in a timely manner. They regulate that players are offered
exceptional, professional and proficient Customer Service and
Support. Other regulations enforced by eCOGRA include audits of
management honesty, financial stability of the casino and its
management and finally; they regulate truth in advertising and
all aspects of operating conduct. If for any reason eCOGRA feels
that these regulations are not met, they can and will revoke a
site’s Seal.
All of the casinos that currently have the Seal are reputable
and long established casinos that have time and time again submitted
to the high standard regulations of eCOGRA thereby committing
to operate in an honest and very professional manner. When you
see this Seal, you are also assured of having access to a completely
independent complaint system for resolving any dispute that wasn’t
able to be taken care of by the casino itself.
eCOGRA has worked very hard to win both the confidence of players
and to strive under the immense pressure of the online gambling
industry. When they were doing the necessary research before forming
the company, they looked cautiously at the pros and cons of each
similar business before them and why they failed. They spoke with
a plethora of people who had been in the industry as well as other
business experts when choosing the persons who would make up their
Board and when assembling the Code of Conduct and the guidelines
for enforcing that code. They are always looking to improve the
organization and for ways to raise the bar for the standards that
approved software providers and casino operators to comply to.
The major points that have allowed them to be so successful is
the fact that they have incredible funding, realistic goals as
well as realistic and usable methods of achieving those goals
. eCOGRA is striving to show, via both their conduct and the conduct
of the casinos that have received their Seal, that their contribution
to the industry is not only positive but will change the face
of the industry as we know it today.